SuitShieldHQ is the response program for Shopify brands holding an ADA website demand letter: an immediate full audit, a 90-day dated remediation sprint, and a standing evidence file that shows the court a real program. After the sprint, continuous monitoring keeps the fix permanent and documented.
Get your free accessibility audit
A complete WCAG 2.2 audit of your storefront with every issue mapped to criterion, component, and theme file, plus a severity-ranked remediation plan with dates. Your attorney gets a factual basis for the response: what is actually broken, what it takes to fix, and the schedule you are committing to.
Weekly fix waves ordered by legal exposure: navigation and screen reader blockers first, then forms and cart, then polish. Every fix is verified by rescan and stamped with a date. The sprint log becomes the narrative your counsel presents: engaged immediately, fixing on schedule, verifying everything.
Monitoring continues so the next theme update or app install cannot quietly reopen the file. The monthly evidence report keeps the record current. Brands that remediate and then go quiet get sued again; brands with a running program are poor repeat targets.
| Capability | SuitShieldHQ | Overlay install |
|---|---|---|
| Fixes the actual cited issues | Yes | No |
| Dated remediation evidence | Yes | No |
| Verification rescans | Yes | No |
| Standing post-settlement monitoring | Yes | No |
| Audit trail a court accepts | Yes | No |
| Reduces repeat-suit exposure | Yes | No |
No. An overlay after a demand letter reads as concealment, not remediation, and filers treat it that way. The credible response is an audit, a dated fix plan, and verified repairs. Courts and plaintiff counsel both distinguish real remediation from widgets, and only one of them shortens the dispute.
Demand letters typically set a response window measured in weeks. The first 72 hours should produce the audit and the plan, because those two documents change the conversation from whether to how fast. SuitShieldHQ is structured around that window. Legal strategy itself belongs to your attorney.
It changes the economics. Many demand letters settle on remediation plus a payment, and a documented program shrinks both halves: fewer cited issues still standing, and evidence that continued monitoring prevents recurrence. Nothing guarantees an outcome, which is why the program feeds your counsel rather than replacing them.
Settlements and consent decrees routinely require ongoing conformance and periodic reporting. Continuous monitoring is how you meet those terms and prove it later. It also protects against the repeat-filer pattern, where settled brands get targeted again after their remediation stalls.
The initial audit, every issue with criterion and component, every fix with a verification rescan and timestamp, the sprint plan and its completion record, and ongoing monthly reports. The file is built to be handed to counsel, an insurer, or a court without translation or interpretation.
The first step is a free accessibility audit of the storefront, producing your issue count and a severity-ranked fix plan inside 72 hours, yours to keep whether or not we work together. Ongoing monitoring is quoted per storefront after the audit, based on store count and scan cadence. No long-term contract.