How fast should accessibility remediation start after a demand letter?

Start immediately after preserving evidence and involving counsel. Confirmed purchase blockers and sitewide critical defects should enter an urgent repair queue, with each fix verified on the live store. A complete program may take weeks, but the first days should produce an audit, owners, priorities, and a dated schedule. Avoid unsupported promises about when every criterion will pass.

What the first week should produce

Document scope, run automated and manual checks on key flows, rank issues, assign owners, and begin the highest-impact repairs. Counsel should receive a current status summary rather than waiting for every item to close.

Keep the timeline credible

Use achievable dates based on code, vendors, and release processes. Record blockers and interim safeguards, then update the plan after every passing retest. Consistent progress is more credible than a rushed completion claim.